Product Review

Here is a breakdown of some key functionalities:

• Business number integration: OpenPhone allows users to integrate their business phone numbers seamlessly, ensuring professional communication.
• Voicemail transcription: This feature automatically transcribes voicemails into text, making reviewing and responding to messages easier.
• Team collaboration: OpenPhone facilitates collaboration by allowing multiple users to share a single business number.
• Customizable greetings: Users can set up personalized greetings for their callers, enhancing the professional appearance of their business.
• Call recording: This feature enables users to record calls for training, quality assurance, or legal purposes.
• CRM integration: OpenPhone integrates with various Customer Relationship Management (CRM) systems, ensuring that all communication is tracked and managed effectively.
• International calling: The platform supports international calling, making it ideal for businesses with a global reach.
• Message threads: Users can manage conversations in threaded messages, keeping communication organized and efficient.
• Flexible number porting: OpenPhone supports effortless porting of existing numbers, minimizing disruptions during the transition process.
• Group calling: This feature allows multiple participants to join a single call, making it perfect for team meetings and collaborative discussions.
• Auto attendant: The auto attendant feature helps manage incoming calls efficiently by directing callers to the appropriate department or person without manual intervention.
• Unlimited calling: OpenPhone offers unlimited calling within specific plans, ensuring businesses can communicate without worrying about additional costs.
• Call routing: Advanced call routing options help direct calls based on various criteria, ensuring they promptly reach the right person or department.