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An effective customer relationship management (CRM) system is crucial for success. One tool that aims to simplify this process is Capsule—which offers a user-friendly platform designed to help businesses manage their contacts, track interactions, and nurture relationships seamlessly. With its intuitive interface and robust features, Capsule CRM has garnered attention as a reliable solution for businesses of all sizes.
Moreover, Capsule focuses on simplicity and practicality, providing users with essential CRM functionalities without overwhelming them with unnecessary features. Whether you’re a small startup or a large enterprise, Capsule CRM promises to streamline your business relationships and boost productivity.
In this Capsule CRM review, we’ll delve into its features, pros and cons, pricing plans, and top use cases to determine if it’s the right fit for your organization.
Capsule CRM provides an intuitive platform for organizing and nurturing customer relationships. Its interface is beginner-friendly, making it accessible for both tech-savvy professionals and those new to CRM software.Â
Here’s a closer look at some of its standout features:
While Capsule CRM offers many benefits, it’s essential to consider its strengths and weaknesses before making a decision.
Here are the pros and cons of the Capsule CRM you should consider:
Capsule CRM offers four pricing tiers: Starter, Growth, Advanced, and Ultimate. All plans are billed annually and priced per user monthly.
First, the Starter plan costs $18. It is ideal for new businesses or those with basic CRM needs. This plan allows up to two users and stores up to 30,000 contacts. It includes essential starter tools such as lead capture, contact management, task management, and sales pipeline management. Users also get one shared mailbox, 1000 AI content assists, and basic reporting.
Then the Growth plan is priced at $36. It is suitable for growing businesses that require more features than the Starter plan. It includes everything in the Starter plan, plus additional features like 60,000 contacts, five sales pipelines, five project boards, 150 custom fields, 50 email templates, and three shared mailboxes. Users also get workflow automation, custom activity types, and advanced sales reporting.
Meanwhile, the Advanced plan is available at $54. This plan caters to businesses that need advanced functionalities and customization options. It includes everything in the Growth plan, plus 120,000 contacts, 50 sales pipelines, 50 project boards, 300 custom fields, 500 email templates, and 5 shared mailboxes. Users also get user roles & permissions and ongoing priority support.
Lastly, the Ultimate plan costs $72 with premium onboarding and dedicated account management. It is designed for large organizations with complex CRM requirements. It includes everything in the Advanced plan, plus 240,000 contacts, 100 project boards, unlimited custom fields, and 10 shared mailboxes. Users also get a dedicated account manager.
Capsule is a versatile CRM solution that caters to various business needs. Here are some of the ideal use cases for Capsule:
50, 500 reviews
Software solution designed to streamline business operations and maximize efficiency across all departments.
Easily create, assign, and track tasks within your organization.
9.6
Excellent
50, 500 reviews
Software solution designed to streamline business operations and maximize efficiency across all departments.
Easily create, assign, and track tasks within your organization.
9.6
Excellent
Top Choice Squad cuts through the clutter. We provide unbiased reviews and expert recommendations, saving you the valuable time and effort needed to research and explore countless options yourself, so you can focus on what truly matters.
Top Choice Squad cuts through the clutter. We provide unbiased reviews and expert recommendations, saving you the valuable time and effort needed to research and explore countless options yourself, so you can focus on what truly matters.
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